Fitbit Flex Problem/Solution

I’ve had my Fitbit Flex for nearly 6 months now and have enjoyed using it. It’s pretty darn accurate and the information I can log in my phone as well as the much more detailed website is helpful for keeping track of what I’m doing, where I’m going and how to get there. The Fitbit Flex, however, isn’t perfect. I have found myself experiencing the same issue many folks seem to be complaining about on the internet and message boards across various communities. My Fitbit won’t charge!!

First, I’ll admit that over the last 2 1/2 weeks I haven’t even used my Fitbit Flex because I’ve been sick and haven’t even exercised and certainly haven’t stayed on track with my diet. I’ve gulped sodas like they were going out of style and eaten fast food nearly every day for the simple convenience of it all. That’s a poor excuse, of course, saying it’s convenient when in reality smacking a sandwich together in your kitchen is just as easy as driving up to a speaker, placing an order, waiting 5-10 minutes to pull up to another window, accept your order, figure out it’s wrong, take it back or say to hell with it and move on.

But I digress.

At any rate, during this 2 1/2 week hiatus, my Fitbit’s battery died. Or, perhaps it simply cut itself off, if it can do that. Either way, when I picked it up today and plopped it into the charger, nothing happened. This isn’t the first time it hasn’t charged when inserted into the poorly designed charger. In fact, I’ve had two other occasions when it’s failed to charge right up. In those cases I fiddled with it until it finally connected and charged to at least four flashing lights.

Today was different, though. No amount of fiddling or resetting seemed to be helping. There just wasn’t any life in the sucker. Some one made the random suggestion that I clean the contacts on the charger and the Fitbit Flex. A cotton swab and a bit of rubbing alcohol on the tip and I gently rubbed the ends and wiped them dry. Same to the prongs inside the charger. As soon as I plugged it back in, wham-o, we had contact! The rubbing alcohol seemed to work. I suppose the thing does get dirty with our sweaty wrists so close to the contacts, but still, it seems like the charger would be a little better designed as well. The device does not sit into the cradle very well.

Regardless of their design decisions, I’ve found a – temporary? – solution to my issue with the Fitbit Flex. If you’re having similar issues, might I suggest you try cleaning the tips as I’ve described above. Good luck, fellow traveler, and be safe.

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